Job Number: 1700983 

Faculty / Division: Faculty of Arts and Science 

Department: Munk School of Global Affairs 

Campus: St. George (downtown Toronto) 


Under the general direction of the Executive Director of Public Affairs and Engagement, the incumbent is responsible for providing strategic leadership and direction in carrying out the Munk School of Global Affairs’ annual cycle of approximately 550 events and managing the School’s conference facilities. This position has planning, administrative and financial oversight of the Munk School’s facility and event operations and ensures that superior customer service standards are in place and financial targets and public engagement goals are met.

Duties include: development, execution and evaluation of short- and long-term facility and events strategic plans and managing of technical, human, and financial resources to meet financial and public engagement targets; leadership and direction in planning and managing all facets of the operation of the Munk School’s meeting and conference facilities; oversees and has primary responsibility for the Munk School’s annual schedule of approx. 550 public and private events; develops, maintains and improves facilities and events systems and workflows to ensure the operation runs on a cost-recovery basis while delivering superior customer service; manages facilities’ promotion, maintains current client base and recruits new business. The incumbent provides strategic guidance to the Munk School’s units on event programming, protocol, promotion and best practice; oversees the curation and execution of the Munk School’s Distinguished Lecture Series and high-profile signature events; proactively identifies and advises on events that will raise the School’s profile and promote its brand and reputation in key areas and with priority audiences. The incumbent manages the facilities and events budget, ensuring business model supports the cost-recovery targets of the operation. The incumbent advises senior leadership on all budget matters related to the Munk School’s rental facilities and events, prepares reports and advises where adjustments to the operations need to be made to meet financial targets. The incumbent also manages administrative aspects of the annual Gelber Prize, including developing and updating the annual cycle work plan and manages it accordingly. The Manager supervises and directs the work of the Facilities Coordinator and Audio/Visual Coordinator and oversees a team of 25 casual part-time staff and 1 work-study student. The incumbent works in a fast-paced and dynamic team environment and in close cooperation and collaboration with other Munk School team members and senior leadership.

Minimum Qualifications:

Education: Bachelor’s degree or an acceptable equivalent combination of education and experience. Certified Special Events Professional (CSEP) designation, Certified Meeting Professional (CMP) designation, Event & Meeting Management certification or equivalent desired.

Experience: Minimum five (5) years of related and recent experience with facilities management, event management and promotion, and financial management. Demonstrated financial management experience at UofT or a similar environment, including building, overseeing, analysing, making projections, reconciling and reporting on project, program and/or event budgets. Experience in providing exceptional customer service. Experience managing and supervising staff, preferably in a unionized environment. Demonstrated event marketing and promotion skills and experience. Demonstrated proficiency working with complex databases, ensuring they integrate with operational and financial systems, and producing detailed reports on a monthly, quarterly and annual basis. Experience with various software packages and online platforms used for events and facilities management. Proven experience in strategic planning, monitoring and evaluation. Ability to make recommendations towards improving workflow/procedures/protocol. Project management experience with the ability to move projects from inception to completion. Experience with graphic design programs would be a definite asset.

Skills: Advanced verbal and written communication, interpersonal, organizational, presentation, negotiation and decision-making skills. Demonstrated initiative and problem solving skills. Advanced computer skills, including Microsoft Office (Word, Excel, Outlook, PowerPoint), with a superior proficiency with Excel and databases. A strong team-player with excellent communication and networking skills. Demonstrated knowledge of UofT’s Financial Information System (FIS) and Account Management System (AMS) would be an asset.

Other: Maturity, tact, sensitivity and diplomacy. Ability to work both independently and as part of a team; ability to meet deadlines and juggle competing priorities. Strong creative, analytical and organizational abilities. A willingness and ability to maintain/update knowledge as technology advances. Demonstrated ability to be flexible; persistent; maintain attention to detail and accuracy. Demonstrated evidence of leadership. Ability to work in a results-oriented environment.

Travel: None
Employee Group: United Steelworkers (USW)
Appointment Type: Budget – Continuing 

Schedule: Full-time

Pay Scale Group and Hiring Rate: USW Pay Band 12 — $64,440 with an annual step progression to a maximum of $82,408. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.   

Job Field: Administration 

Job Posting: Jul 28, 2017 

Deadline: August 8, 2017, 11:59:00 PM